St. Petersburg is the first city I visited in Russia. It is a magnificent city with a rich history and culture. I took a day trip to the Catherine Palace, 17 miles south of the city. The beautiful decorations, furniture, paintings, and sculptures in its rooms give us a glimpse of the wealth of Russian empire at its peak. If you have visited other grand palaces, such as Versailles, in Europe, you may find resemblances. But there is one room, the amber room, that you can’t find in any other palace. In fact, the amber room is the very reason that all tourists come.
Prism also has its own amber room that all our customers love. This is the room I will show you today – the one-click upgrade.
Not like a hardware equipment, the software you purchase evolves all the time. You apply patches to fix bugs. You upgrade the software to a new version to get new features. In the consumer world, upgrading to the latest version of your software is a no-brainer. Apple makes the upgrade of iOS and its apps so easy that most people take it for granted. However, in the enterprise world, upgrading a software becomes a big deal. You test the new version or patches. You schedule a maintenance window. When the time comes, you secretly pray that the upgrade won’t break anything. Because of all this, “if it ain’t broke, don’t fix it” becomes a golden rule in IT world.
When you buy a new car from a dealer, you drive away the third largest purchase in your life (your house and college education are properly the top two). Except, this time, you have just bought a shining car with a two-year-old technology. It takes time for the car manufacturers to design the model, source the parts, develop the software, test, build in the factory, and ship to the dealers. No wonder many of the new car buyers are puzzled that the built-in GPS is quickly outdated, dashboard menu looks like being built a decade ago, and the car can’t work with the latest garage opener. Even worse, you may have to stick with the software for the rest of this car’s life. Or, you have to pay a ridiculous fee for your dealer to upgrade the software. That doesn’t make much sense, does it?
Until Tesla comes. Everyone knows Tesla is an electric car. But you perhaps don’t realize that the longer you have the car, the smarter and better performed it will be. This is because Tesla’s on-board software provides many of Tesla’s features and values. Plus, Tesla makes it incredibly easy for your car to upgrade its software with little of your attention. Now you can always enjoy what the latest technology brings.
Welcome to the world of software-defined. With continuous improvements, the software boosts the power of the hardware. This is the exact reason that a software-defined data center becomes smarter, faster, and more efficient when the software constantly evolves.
Nutanix is built for this software-defined world. We have a fast innovation cycle that continually pumps out new features and new improvement. But the taboo of “if it ain’t broke, don’t fix it” blocks many of our customers from taking advantage of those improvements.
This can’t be the reason that our customers can’t get improvements and new values as soon as they wish. So we have built the one-click upgrade into our product. When we released this feature a few years ago, it allows you to one-click upgrade Acropolis OS. Since then, we have expanded it to one-click upgrade your hypervisor, firmware, and Nutanix Cluster Check kit.
Once you ask Prism to start the upgrade process, Prism checks all the prerequisites, determines the version compatibility, and finally, upgrades the software. Prism does all these steps without disrupting your workload. Check the quick demo in the video below.
Since we introduced this feature, its popularity has grown rapidly. Now, one-third of our customers upgrade their Acropolis OS to the latest release within first eight weeks of its release. I have never seen such a fast adoption cycle in any other enterprise IT software. For example, we have just released 5.0 which includes 45 features and performance improvements. Now all our customers can get it and instantly enjoys these upgrades without changes anything in their hardware. The power of software-defined data center is built on top of the one-click upgrade!
Next week, let me give you the “Pro” (link to license page) access to visit our upper floors, for a better view of all your environment. Stay with us.
You can find the list of blogs in this series here.
Disclaimer: This blog is personal and reflects the opinions of the author, not necessarily those of Nutanix. It has not been reviewed nor approved by Nutanix.