Cloud Operations Management Solution Takes On Today’s IT Challenge

I haven’t posted a blog since last VMworld. One reason is that I had two great vacations on beautiful Caribbean islands. But most of time, I was working with a team of excellent talents to finish a project that allows IT to run its cloud environment with high confidence.  Today, I am very proud to say – we did it.

I have talked about how cloud computing poses new challenges in IT operations and why proactive performance management is even more important now. Today, we launched the next generation of cloud operations management solution to provide a set of capabilities to help IT take on those new challenges. These capabilities range from cloud panorama showing performance health for every shared fabric resource in your environment to automated workflow allowing those resources to be optimized for provisioned workloads.

Actionable Views

A cloud environment is complex. Not only do you have to manage the infrastructure resources, such as storage, network, and compute, but you also need to understand how they collectively power cloud services through shared pools. Many approaches you can find today in the market try to collect and show as much as data possible. We believe this is not efficient and actually prevent you from spotting the real issues and risks in your cloud environment. This new release gives IT operations and administration teams an actionable view – cloud panorama.  Cloud panorama not only summarizes the data organized as you see in the cloud (e.g. pools, containers, etc.) but also allows you act upon on what you can get from those data.

High-prevision Root Cause Analyses

The data is important. But the meaning of the data is even more important. What an operations staff wants to understand is what these data really mean to his/her day-to-day job. This is where the analytics comes in. Analytics for performance and capacity data is not a new thing. What unique about the analytics enhanced in this new release is that  it is the first time an analytics engine can provide the insight into how shared pools in the cloud power highly-automated cloud services. Lack of this type of insight causes serious problems. Think about last year’s Amazon AWS outage and this year’s Microsoft Azure disruption. In the coming blogs, I will explain why it matters to you and how you can execute high-precision root cause analyses to prevent this type of outage from happening in your cloud environment.

Intelligent Workflows

When end users asks for a new cloud service, such as new VMs, new database instance, or new storage space, they will get it almost instantly. This is because the provisioning of these services is automated. The challenge to cloud operators is how they can ensure these services run as expected from the get-go. To manually identify, deploy and configure your monitoring agents into these services is not an option. In this new release, we will enable you to automatically deploy and configure your monitoring agents during the provisioning of the service. By doing so, all your cloud services will be instant-on and instant-assured. In addition, when a service is provisioned, the solution tells the provisioning engine how to optimize the workload,  leveraging the workload pattern it  has learned and the capacity supply it knows. Finally, the solution analyzes the data it collects and provides showback reports.

Cloud computing provides IT tremendous advantages to provide services to its end users. But it also creates new challenges that IT operations teams have to face. In the past year, we at BMC worked very hard to understand those new needs. Today, we are excited to announce this new release of cloud operations management solution. Through its actionable views, high-precision root cause analyses, and intelligent workflows, this release enables IT confidently to power the cloud, control the cloud, and take intelligent action to ensure high-quality service delivery. Take a look at the clickable demo my colleague Thad did and check around the product page, particular that 2-minute explainer. We will get into more details in the coming weeks.

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One thought on “Cloud Operations Management Solution Takes On Today’s IT Challenge

  1. Pingback: Puzzle Pieces vs. LEGO Bricks: How Shared Resource Pools Changed Everything « Flying with the Jet Stream

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